Frequently Asked Questions

Everything you need to know about your Smosh Store order.

How long will it take for my order to arrive?

Standard shipping typically takes 5-7 business days within the United States. International orders may take 2-4 weeks depending on the destination and customs processing.

What is your return policy?

We accept returns on unworn and unwashed items within 30 days of delivery. Please ensure all original tags are attached to be eligible for a full refund.

How do I know what size to order?

Each product page features a detailed size chart. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.

Can I change or cancel my order after it has been placed?

Orders are processed quickly to ensure fast delivery. You have a 1-hour window after placement to request changes or cancellations by contacting our support team.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and estimated delivery times will be calculated at checkout based on your specific location.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.